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COVID-19 - finding the 'new norm'

As COVID- 19 continues to impact our community from a health, social and economic perspective; we need to be more attuned to our staff and customers than ever before.

Speaking with several clients and customers, alike; the impact is being ‘felt’ differently for different people (and industries), but a common ‘thread’ is emerging. People and businesses ‘dealing’ with a second wave of COVID- 19 lockdowns are struggling.

If you or any of your staff need support in coping with the personal pressures during this unprecedented time, clearly there are well established organisations that are there to help… they are wonderful organisations that make a real difference.

However, if the challenges you, your business or staff are facing are more commercial and you, your business or your staff ‘just need’ some guidance and support on how to work ‘differently’ and productively in this time… please do NOT hesitate to reach out… Fleet Matters would be very happy to support you, especially surrounding:

  • Customer Engagement
  • People Development
  • Organisational Development
  • Or, just a ’sounding board’

Stay safe

Customer Engagement

Business Development Support

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Customer Communication and Tender Responses

Digital Transformation

Sales (Fleet and Retail), Finance, Insurance and GFV Training

People Development

Training Needs Analysis

Individual and Team Coaching

Mentoring

Sales, Customer and Compliance Training

Organisational Development

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Strategic, Tactical and Compliance Support and Guidance

Policy and Procedure Review and Design

Securitisation and Warehouse Funding Guidance and Establishment

Customer Remediation Design and Delivery